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Frequently Asked Questions

Below is a list of answer to common questions

FAQs by topic

Engineering Department
Environmental Services
General
Other
Engineering Department
Can I top up my swimming pool?
Do I need approval to lop/remove a tree from the nature strip in front of my residence?
Do I require permission to fill up a new swimming pool?
How do I access the waterways for recreation use?
How do I book an oval?
How do I get my road (shire roads) fixed?
Is there a cost for Street trees?
What water restrictions are in place and what days can I water?
Who is responsible for the planting of street trees?
Who supplies street trees?

Environmental Services
Do I have to register my cat?
Do I have to register my dog?
Do I need to fence my toddlers wading pool?
Do I really have to microchip my dog or cat?
Do we need a permit to burn rubbish within the town boundary?
Do you have to pay to take rubbish to the waste depot?
How do I lodge a Development Application?
What can happen if my barking dog causes a nuisance?
What can I do about a neighbour's barking dog?
What can I do about unacceptable noise?
When am I required to lodge a Development Application?
Where do I get my new or replaced wheelie bin?
Why hasn't my garbage been picked up?

General
Can my rates be deducted from my bank account?
Do pensioners receive a concession in relation to their rates?
How are my rates calculated?
If neighbours are disputing over the cutting down of trees in their yeards where do they take their complaint?
What department handles the following enquiries?
What is the money from rates used for?
When are my rate payments due?
Where can I register my property name?
Who looks after the State Emergency Services?
Who pays water charges?
Why are garbage charges included on my rate notice?

Other
no items listed

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